Upcoming Webinars
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Tuesday, October 7, 2025 @ 3:00 PM
Sales don’t have to be so hard—but sometimes, we make them harder than they need to be. One common mistake? Selling to customers like they’re just like us. They’re not. If they had all our knowledge, they wouldn’t need our help.This session dives into the power of meeting customers where they are—literally and figuratively. Learn how to get to the “kitchen table,” connect in a way that resonates, and present solutions that align with their goals. When customers feel understood and empowered to choose what they truly want—not just what they can live with—your close rates and profits rise.
Learning Objectives:
1. Identify the five items your website must have
2. Create a first impression specialist
3. Apply the five customer buying principles
4. Unpack the importance of eliminating contractor speak
5. Dig into the importance of asking for the sale
About the Instructor
Bill Kinnard is the President of Grandy and Associates. He has over 30 years of experience in Business Training, HVAC Sales, Service Management, Sales Management and Customer Service. He has worked with companies both large and small and has a unique ability to connect with people. He is an individual with a real passion for teaching contractors to better understand their businesses and help their employees become superior performers.
Tuesday, October 21, 2025 @ 3:00 PM
Boost Close Rates—Without Adding Work for Your Sales TeamWhat if you could increase your close rate just by staying in touch with people who already know and trust your business?
In this session, you’ll learn how one contractor improved their average close rate from 30% to 35%—without changing a single thing about their sales process. We’ll walk you through exactly how it worked, and how you can apply the same strategy using simple, scalable tools.
It’s all about long-term nurturing—re-engaging past leads and clients with thoughtful, automated follow-up that keeps your business top of mind.
Learning Objectives:
1. Why long-term nurturing is a smart (and often overlooked) growth strategy
2. Two easy steps to build a campaign that gets results at scale
3. A simple, low-cost workflow to help you stay connected and convert more leads over time
About the Instructor
Bill Hoelzer is the founder of Volta Strategies, a consulting firm dedicated to helping residential solar and energy efficiency contractors grow profitably through relationship-based and digital marketing strategies. With over a decade of experience in the industry, Bill has driven sustained, double-digit growth and generated millions in new revenue for his clients. Before launching Volta Strategies in 2020, Bill led marketing at GreenSavers, a residential energy efficiency contractor and eight-time ENERGY STAR Contractor of the Year. During his tenure, he increased sales appointments by 635%—averaging 36% growth per year over seven years—while developing high-impact marketing strategies that contributed to both revenue and recognition.
Tuesday, November 4, 2025 @ 3:00 PM
Feeling stretched thin? Drowning in decisions? In today’s fast-paced, always-on work environment, managing competing demands can feel impossible. This dynamic, interactive webinar is here to change that.Join business performance expert Chris DeVany for a hands-on session packed with real-world tools, techniques, and exercises to help you cut through the chaos, clarify priorities, and make confident, impactful decisions - especially under pressure. You’ll walk away with an actionable plan to handle complex workloads and drive stronger results, even in unpredictable times.
Whether you're leading a team, juggling multiple roles, or simply trying to stay ahead of the curve, this session will re-energize your approach to productivity and performance!
Learning Objectives:
- Pinpoint the highest-impact tasks and stay focused in high-pressure situations
- Sharpen your communication to clarify expectations and reduce rework
- Evaluate choices effectively to make sound, confident decisions
- Communicate decisions clearly to gain buy-in and minimize resistance
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands, global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. His book 90 Days to a High-Performance Team, published by McGraw Hill, is helping thousands of executives, managers and team leaders improve performance.
Thursday, November 6, 2025 @ 12:00 PM
Stay current with the latest developments from the Building Performance Institute! This essential update session covers all the recent changes and improvements that affect building performance / energy efficiency professionals. Learn about the newly revised Healthy Housing Principles, explore the new ccASHP Assessor certification, revisit the industry staple, (Building Science Principles), and discover what's changed in the Energy Auditor and Quality Inspector exams. We'll also cover important updates to BPI standards, new Gold Star contractor program benefits, and other exciting news you will want to know.
Learning Objectives: By the end of this session, participants will be able to:
1. Identify new and improved certificates
2. Explain the revisions to the Energy Auditor and Quality Control Inspector exams
3. Navigate the new Gold Star contractor program benefits how you can use these to grow your business and professional reputation
4. Access updated BPI standards and resources, including understanding when recertification or additional training may be required to maintain professional credentials
Tuesday, November 18, 2025 @ 3:00 PM
In a world where attention is fleeting and competition is fierce, how your organization approaches customer relationship management (CRM) can make or break your reputation - and your bottom line. Whether you're in sales, service, operations, or leadership, building lasting connections with customers is no longer optional - it's essential.This dynamic session will explore what sets standout organizations apart when it comes to customer relationships. You’ll examine how today's digital pace and mobility are reshaping communication expectations, and discover strategies that lead to stronger loyalty, repeat business, and valuable referrals.
Whether you're just refining your CRM approach or seeking fresh ideas to reenergize your team’s customer focus, this session will give you actionable strategies to raise your game.
Learning Objectives:
- Pinpoint customer engagement techniques that differentiate your organization in a crowded market
- Apply high-impact communication skills across digital and in-person channels
- Cultivate a mindset that fosters trust, empathy, and long-term partnerships
- Use strategic touchpoints to increase customer retention and generate quality referrals
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands, global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. His book 90 Days to a High-Performance Team, published by McGraw Hill, is helping thousands of executives, managers and team leaders improve performance.
Tuesday, December 2, 2025 @ 3:00 PM
Happiness, wellbeing, and success—these are the goals we have for our children, and they should be no different for our companies or weatherization agencies. To create a thriving organization, we need three key elements: vision, passion, and purpose. In this session, we’ll explore the blueprint for building a workplace where employees transition from seeing their job as "just a job" to viewing it as a meaningful career—and ultimately, a calling. With increased retention and reduced hassles, we'll dive into scientific findings and real-world examples of companies that have successfully made this transformation.Learning Objectives:
1. Discover the key characteristics of successful organizations
2. Uncover 4 powerful inputs that will boost any organization’s success
3. Implement principles that drive success and create lasting impact
About the Instructor
John Tooley is an award-winning Home Performance and Energy Efficiency Expert who has been involved in the building science world for 40 years. He has been honored with some of the most coveted awards in our industry receiving the EEBA Joule Award for Excellence in Advancing Energy Efficiency in 2006 and being inducted into the Building Performance Institute's Hall of Fame for lifetime commitment and dedication to the Home Performance Industry. He was the 2013 recipient of the Tony Woods Award for Excellence in Advancing the Home Performance Industry.
Tuesday, December 16, 2025 @ 3:00 PM
Ever wonder what makes top-performing companies so successful? It’s not just about hearing good advice—it’s about putting the right ideas into action. If that’s where you’ve felt stuck, you’re not alone.This session is designed to give you clear, simple steps you can take right away to start seeing results. Learn what the most successful companies are doing differently, and how you can apply those same strategies to grow your business and improve your quality of life. Let’s unlock the tools to help you thrive!
Learning Objectives:
1. Discover the top ten keys that set successful companies apart
2. Dig into the critical elements that you need to strengthen within your company
About the Instructor
Bill Kinnard is the President of Grandy and Associates. He has over 30 years of experience in Business Training, HVAC Sales, Service Management, Sales Management and Customer Service. He has worked with companies both large and small and has a unique ability to connect with people. He is an individual with a real passion for teaching contractors to better understand their businesses and help their employees become superior performers.
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